5

New owner better than previous. 2006 Prius runs like new. Highly recommended.

Al, I am so happy that your Prius runs like new again, if there is anything we can help you with in the future please let us know. The team at Halsey's

- Halsey's Auto Center
5

Wow nicest guy in the world! John, I can't say enough nice things about you! I was really stressed out about my car and that check engine light but John not only fixed the problem but really made me feel at ease! I highly recommend this shop to anyone looking for car repairs...very honest and trustworthy!

Jina, Thank you for the kind words! Car repair and car problems can be stressful, and we always try our best to make sure we can put you at ease and try to take the stress away. The Team at Halsey's

- Halsey's Auto Center
5

My brother and I live in the AV Valley and were in route to get to the LA area, his son was in critical condition at a hospital on Sunset Blvd when all of a sudden my car started to make loud rattling noises coming from the front end and finally quit running on the AV freeway just approaching Old Road Highway. I was able to finally get it started, but noticed that I didn't have any power. I exited the freeway and started back north. I pulled into a shopping center and stopped the car. Being my brother and I are both mechanics ourselves we performed a routine inspection. We opened the hood and looked around, then looked under the car but didn't see anything oblivious. I did a google search on my phone for an automotive repair shop and Halsey's came up, only 3 minutes away. When I finally got the car there I went in and talked with Sam. I told Sam what I experienced with the car and that we both had to get to Sunset Blvd ASAP and why. Sam was very concerned about our situation and said he would get the car in and immediately start a diagnostic. I gave the approval but told him that we didn't have the time to wait due to the circumstances. He said not to worry he would hook us up with a rental car. Sam's assistant, Julie used her personal car and took us to Hertz rental car. She stayed with us until we got the car and were on our way. During the afternoon, Sam kept me posted on what they were finding. I approved the repairs and told him I would stop back by on the way home. When I got back to Halsey's the first thing Sam asked was how my brother's son was doing. Then he took us out to the car and pinpointed the issues and clearly explained what needed to be repaired. The right front intermediate shaft with carrier bearing and axle assembly were destroyed. Parts had to be ordered, so the repair wouldn't be completed until the following day. Sam briefed John on our situation and why the urgency. John shook my hand and looked me straight in the eye and told me he would take care of us. The following day Julie called and told me that the car would be ready for pickup around 5pm and to bring the rental car back to them, they would ensure it got returned. When we arrived at Halsey's, Sam again asked about my brothers' son. The cost of the repair was very reasonable. The whole experience at Halsey's Auto Service was phenomenal. Halsey's Auto Service runs a very clean shop, they are highly qualified and skilled in addition to proficient, professional, honest, and trust worthy. I recommend anyone who lives in Canyon Country who needs automotive repairs to take their cars to Halsey's Auto Service. Though we may live in the Antelope Valley, Halsey's Auto Service has acquired two new clients. "Job Well Done" and a Special "Thanks" to Sam, Julie, and John.Sincerely,Don & Ron J - Ps - They even paid for my rental car.

Don & Ron, Thank you so much for the kind words, We appreciate you taking the time to review us. If you need anything don't hesitate to give us a call. The Team At Halsey's

- Halsey's Auto Center
5

Great service. And open Saturday now.

We're glad our new Saturday hours are helpful for you, William! Thanks for sharing your review. We're here to lend a hand anytime. -John Wright, Owner

- Halsey's Auto Center
5

I think jhon is the best mechanic in canyon country i'll tell you this, no one works as hard as this man and his staff!!!!! I will never take my car anywhere else I don't care if I buy a airplane he'll still be the number one mechanic in Southern California.

Ricky,Thank you so much, we really appreciate your business. We are always glad to help and "fix…Ricky,Thank you so much, we really appreciate your business. We are always glad to help and "fix your car right".The staff at Halseys Auto Center

- Halsey's Auto Center
1

I wouldn't recommend this repair shop to anybody that's having problems with no start/no crank or any sort of electrical problems.Jhon really has no clue on troubleshoot and test any electrical car equipment and fail to do a proper battery connections inspection. I ended up paying them $450 for unnecessary repairs (starter and starter relay) on my Lexus IS which at then didn't fix the problem. All it needed was some cleaning on the starter cable terminal connector with a wire brush and a new positive battery terminal which I ended up doing myself, after Jhon(Owner) wanted to pull a fast one again from me, telling me that I had to change all my battery wiring because has corrosion right after I had already payed the $450. At least he gave me the clue where the problem was. After dealing with Jhon my opinion about him is that he's a crook or he has lack of experience or both. They gave me a 3 year warranty for the starter, but honestly even if that cheap remanufactured starter would go bad in the next day or so I wouldn't take my car with them "NEVER AGAIN" even if is covered with any kind of warranty. Thanks for nothing Jhon Wright.

I appreciate you taking the time to leave us some feedback on your experience. First and foremost, I want you to know that it is never our intention to steer you wrong or oversell anything to you. What we want is for you to get back on the road safely and to keep your care from having problems in the future. I can assure you my team and I would never steer you wrong or try to take advantage of your situation. Our recommendations come from years of experience with the patterns of issues we see following the problems you came in with. We're just trying to keep your car working better for longer. If have any other concerns, please don't hesitate to give us a call. - John Wright, Owner

- Halsey's Auto Center
5

Excellent customer service and great prices for quality work. This is a place where you won't get ripped off. An added bonus...I was in and out in no time!

I'm so glad we were able to help you out and get you back on the road, Giselle. We're always happy…I'm so glad we were able to help you out and get you back on the road, Giselle. We're always happy to make sure you get what you need, and quickly, too. Let us know next time we can help you out. Best, John Wright, Owner

- Halsey's Auto Center
1

I purchased 3 lifetime oil change contracts in 2008 for over 200.00 each. 2 of my cars only had 3 oil changes each using those contracts. Now since there is a new owner, they do not want to honor the contracts and will only offer a 36.99 credit towards their $76 oil change. I can get oil changes from the dealerships for half that price. I met the new owner the first day that they reopened and spoke with him about the contracts I also spoke with the manager in regards to the contracts and they made an agreement with me that they would honor the contract on one of my cars as long as I had my other service's done with them. Now they do not even want to honor that agreement.

James, We are only trying to be fair and although the new ownership did not make those agreements with you, we are only doing what is fair for both of us. Now in your review you stated quote " we would honor those service contracts as long as you did the other work with us". We haven't seen you in almost 6 months, and on your last visit we had made some additional recommendations which to this day you have not come in to have those completed by us. We are only trying to be fair for everyone and make everyone happy on the same token. If you are only coming in for those services that you did not pay the new ownership anything for, without doing other services that were recommended then that is only fair for only one party. We wish you all the best and if you need anything you know where we are.

- Halsey's Auto Center
5

Don and John,Thank you for making it right for my son! He paid for a 4 wheel brake job to the previous owners in 2016. The rear brakes were never touched! Shame on you, old man Halsey and Beto! you put my son's life at risk. Don and John made the previous owner sin right!

I'm glad we had the opportunity to finish the job right, Tim. Thanks for coming back so we could…I'm glad we had the opportunity to finish the job right, Tim. Thanks for coming back so we could give it a second look. If your son's car needs any more repairs or maintenance, we're always here to lend a hand!Best,John Wright, Owner

- Halsey's Auto Center
5

Friendly and reliable! We've been going to Halsey for years!

Thanks for all your support, Wade! You're the best. We're always ready to get the job done anytime you run into trouble. -John Wright, Owner

- Halsey's Auto Center
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